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Wednesday, March 10, 2010
Change Management
On target
How Tara Weiner designed and promoted her strategic vision at Deloitte
Philadelphia | March 2010
Niche Focus
Paying dividends
How strategic planning and a retired schoolteacher helped Tom Lewis put Realty Income on a focused path
San Diego | March 2010
Customer Service
Finding the focal point
How Sue Swenson improves the customer experience at Sage North America
Orange County | March 2010
Corporate Culture
Practice made perfect
How Adam Singer lets employees at IPC The Hospitalist Co. take charge to drive growth
Los Angeles | March 2010
Fred Koury
The main event
Use business gatherings to get face to face with your customers.
Quick Links
This month's featured CEOs...
How Ian MacKechnie drives teamwork at Amscot Financial
How Norman Chambers is keeping NCI Building Systems afloat in a bad economy
How Joel Lunenfeld drives a culture of change at Moxie Interactive
How Sue Swenson improves the customer experience at Sage North America
How Joanne Volovar developed a system to set priorities at Molina Healthcare of Missouri
How Randall Lipps creates a 90 percent win rate with customers at Omnicell
How J. Patrick Gallagher Jr. builds a winning team at Arthur J. Gallagher & Co.
How Bob Restrepo put State Auto Insurance in a better position to grow as one solid team
How Tara Weiner designed and promoted her strategic vision at Deloitte
How Karen Carnahan unites her people around a vision to grow Cintas’ document division
How strategic planning and a retired schoolteacher helped Tom Lewis put Realty Income on a focused path
How Adam Singer lets employees at IPC The Hospitalist Co. take charge to drive growth
How Dave Lindsey positioned DEFENDER Direct Inc. for growth by giving his employees the tools to lead
How Clint McDonnough uses Ernst & Young’s internship program to land top recruits
How a new strategy helped Bob Paul put Compuware on a different path
How Gino Chouinard put HearUSA Inc. on the right track to better customer service
Most Popular CEOs...
Donna E. Shalala - President, University of Miami
Arthur Blank - Home Depot
smart leaders
"The day of the volatile CEO or leader that’s yelling and screaming and somebody makes a mistake, they’re chewing them out, I think that day is over with. If it isn’t, it should be." - Dennis Murphree, founder and managing general partner, Murphree Venture Partners
BUILDING MUSCLE
How to strengthen your organization by building the next generation of leaders
CONNECTIVE TISSUE
How to build and maintain an organization that focuses on good communication
BLINK JUDGMENT
How to make quick decisions
GET OUT OF YOUR OFFICE
How to interact with your employees to build trust
GATHERING OPINIONS
How to involve employees in decision-making
BOARD GAMES
How to manage relationships with your directors
OVERCOMING CHALLENGES
How to push through problems and build a stronger business
ON THE OFFENSIVE
How to stick to your plan to weather the recession
OPENING DIALOGUE
How to understand your customers’ needs
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