A better way

Finalist
Technology

Joel Bomgar knew there had to be a better way.

He was working his way through college in IT support for a local Mississippi company and was quickly growing tired of getting into his car every time someone had a problem.

So Bomgar sat down and thought through the problem. He had a computer science background, though at this point he was only through his third year of college, so he started working on a prototype. The prototype was an enterprise remote system that would allow him to view and correct any problems his customers had with their equipment from his own desk.

It sounded like something from the future, but it was not long after that initial notion that he had a working prototype — the Bomgar Box. Today, that first prototype is much-improved and has become a staple of Bomgar Corp., the company Bomgar founded and where he serves as president and CEO. With its technology, the company has support representatives bypass all intermediary issues that delay fixing problems, as those people can get access to other people’s screens anywhere in the world.

By removing proximity as a need for his company’s success, Bomgar has watched the company grow up almost overnight. Since its founding in 2003, it has grown to more than 4,500 total customers in all 50 states, and because it can go anywhere, the company also has a presence in 40 other countries. As the company has grown, Bomgar has pushed forward a quest to have the company hit $1 billion by accomplishing the company’s simple goal: selling licenses for the Bomgar Box.

With his singular focus on that goal, the company has been able to stay on track and keep improving its internal systems because, after all, Bomgar knows there is always a better way.

How to reach: Bomgar Corp., (601) 519-0110 or www.bomgar.com