Cover Story

Lubrizol Corp.Lubrizol uses chemistry to change the world. Eric R. Schnur wants to take that to...

Lubrizol had taken a big step forward in addressing its need to be more diverse. The next step would be to improve execution and accountability.

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Lubrizol uses chemistry to change the world. Eric R....

Cover Story

The Belden Brick Co.Steady leadership helps The Belden Brick Co. to 133 years in business

Since its inception 133 years ago, the Belden Brick Co. has survived massive fluctuations in market conditions that have reshaped the competitive landscape.

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Steady leadership helps The Belden Brick Co. to 133...

Cover Story

ReimaginedCovestro takes ownership of its new name with a new culture

When Covestro LLC was announced as the new name for Bayer MaterialScience — after it spun off from the Bayer Group — it wasn’t met with enthusiasm. Jerry MacCleary and his team have worked hard to change that.

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Covestro takes ownership of its new name with a new...

Cover Story

Smart Women: Women leaders employ diversity and inclusion to build teams

Presenting the 2017 Central Ohio Smart Women Award winners and panelists who will be featured at this year's Smart Women Breakfast on Aug. 15.

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Smart Women: Women leaders employ diversity and...

Insights

How to talk to your employees about their health

Employers continue to look for new ways to curb spending and regain control of their health plan investment. For some employers, this means going directly to the source of the spending: their employees. HealthLink's Bridgette Bock gives strategies for talking to your employees about their health.

Rethink the need for D&O

Spending a little more premium to package directors and officers liability insurance onto your employment practices liability coverage could turn out to be one the most important assets for your organization. Arthur J. Gallagher's Dereck M. Malzi discusses the importance of D&O.

Failure to protect your IP can lead to costly losses

Roger Emerson, managing partner at Emerson Thomson Bennett, talks about how businesses can identify and protect their intellectual property.

Reduce employer expense, increase take-home pay with FSA, HRA or HSA

You should carefully consider your employee contribution strategy in your health plan because employees rate their contribution (payroll deduction) more importantly than the benefit level and often more than the network providers. Ron Carmassi of JRG Advisors discusses some options, including FSA, HRA and HSA.

What’s needed to deliver empathic, compassionate customer service

Empathy and compassion are key to connecting with and relating to your customers. They aren’t simply nice to have; they’re essential. Quantum Health's Steven Knight shares how to find and support employees who can deliver best-in-class customer service.