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Retail


Creating a classic



How to balance focus and opportunity so your company is around for the long haul

By Kristy J. O'Hara


Smart Business Dallas | September 2008

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Sharon Anderson Wright<br /> president and CEO, Half Price Books, Records, Magazines Inc.
Sharon Anderson Wright
president and CEO, Half Price Books, Records, Magazines Inc.

When Sharon Anderson Wright’s mother co-founded Half Price Books, Records, Magazines Inc. in 1972, the motto was that the company would buy anything printed or recorded except yesterday’s newspaper.

That’s still true today, and that philosophy has carried the $160 million media resale chain from records and eight tracks to DVDs and computer software. As president and CEO, Wright recognizes that the ability to adapt in business is crucial because the world changes so quickly.

“Don’t be too rigid or too stuck in your own ways that you’re not looking at what’s going on around you,” she says. “You don’t want to be a turtle — you’ve got to pop your head out and look around at what’s happening. Some companies have gone out because they say, ‘This is how we do it, and this is how we’ve always done it.’”

Smart Business spoke with Wright about how to look for new opportunities while also staying focused on your niche.

Focus but recognize opportunities. We see what happens to everyone else. We are careful but not afraid. We don’t deviate too much from the original concept that’s always been successful.

We do try new things. We have to be able to act quickly and spontaneously, whether it’s an item we could buy or a building. We don’t agonize and take a long time over opportunities. We have to act quickly to get things done.

Be aware and keep your eyes open and listen to the people in the environment around you. Look at trends, money, politics — your local area, what people are doing.

It’s basically not being distracted or drawn into things without looking at them carefully. I had such an easy concept to go forward with. Once you’ve got the concept, you just judge all new opportunities and think if it fits in with what you were originally doing.

Don’t get full of yourself. You see it happen so often — people get all full of themselves. Realize that you’re probably not as smart as you think you are. Respect the people that are actually doing the work because they probably know a whole lot more than you do.

Have other outside interests. I have my life and my kids — the company is just a part of it. Don’t let the company consume you.

There’s too much unknown to get cocky about it. I don’t know the details about everything. I have great people who know all the details and look out for me and tell me what I need to know. One time my husband told me, when I was feeling insecure, that Henry Ford had a row of a buttons on his desk, and he didn’t need to know anything. He just needed to know which button to push to ask the right question.

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