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Growth


Investing in ideas



How Jim Kreutzer stimulates growth for Merrill Lynch in a shrinking economy

By Erik Cassano


Smart Business Detroit | September 2008

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It’s no secret that the downturn in the automotive industry has meant a downturn for the economy in Michigan. When the Big Three automakers can’t make money, it’s usually difficult for most other businesses in the state to make money.

Jim Kreutzer is the regional managing director for Merrill Lynch in Detroit, and though he has the clout of one of the most well-known financial planning firms in the world on his side, it hasn’t absolved him of having to negotiate the murky waters of Michigan’s economy like every other business leader in the state.

So far, Kreutzer has been able keep growing in spite of the economy.

By focusing on growing areas in which Merrill Lynch has historically excelled, such as retirement planning, Kreutzer has been able to buck the negative trend, growing his portion of the company by approximately a 12 percent rate during the past three years.

“We’ve really committed to growing our presence in the state,” he says. “We’ve grown our sales force by about 5 percent per year over the last three years statewide. We’ve opened up some new offices in some of the growth markets while still staying committed to some of the more traditional areas of Michigan, such as downtown Detroit. There is still a lot happening in Michigan, it’s just happening in different ways than it did in the past.”

This is how Kreutzer has grown Merrill Lynch’s presence in Michigan — where Merrill Lynch had approximately $440 million in revenue last year — by tailoring his company’s services to his clients’ needs and by making sure his employees are always ready to rise to the demands of a growing company.

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