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Technology


Lost and found



Optimize your Web site to help customers find your business — and double your return on investment along the way.

By Jessica Tremayne


Smart Business Columbus | November 2008

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If your IT guru has told you that something called search engine optimization is the way to go, but you’re still foggy about what it is or why you should care, consider this: When done right, SEO could double your return on investment and help you acquire scores of new customers.

Search engine optimization in its most basic form is simply about making your Web site appear higher up in search results from sites like Google and Yahoo.

Search engines are the starting point of almost all online activity, second only to e-mail, yet more than half of readers surveyed by Smart Business say search engine optimization isn’t part of their current marketing strategy. Search engine optimization has a rightful place in every company’s budget, yet few companies ‘get it,’ and they don’t allocate serious funds into the development of a program.

It all starts when a potential customer enters a search term into Google. Two types of search results are displayed: natural and pay-per-click.

Natural search, which are the results shown on the left side of any search page, are based on merit and validity to the keywords used. The results in the narrow column on the right are pay-per-click results.

When you optimize your site for natural search, it can take three months to see progress in your rankings. The better the optimization, the higher up your site will appear in relevant searches, increasing your chances for a sale.

Pay-per-click gets immediate results by displaying your ad when someone searches for a particular keyword that you choose, but you are charged every time someone clicks on your site. This is an advertisement and a temporary fix.

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