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Technology


Building the team



How to get the right people all working together

By Kristy J. O'Hara


Smart Business Philadelphia | December 2008

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Joel Koppelman<BR />co-founder and CEO, Primavera Systems Inc.
Joel Koppelman
co-founder and CEO, Primavera Systems Inc.

Joel Koppelman is in a constant race at Primavera Systems Inc.

As co-founder and CEO of the software company, it’s a continuous sprint to keep up with ever-changing technology, and he also has to convince his customers that the technology he’s creating is more beneficial to them than what they currently use.

To do these things successfully, he has to depend on people to help him, especially as his company grows.

“Finding the right people and coordinating them and synchronizing their efforts and making sure they’re all pulling in the same direction as opposed to different directions — that’s the management challenge,” says Koppelman, whose company posted 2007 revenue of $176 million.

Smart Business spoke with Koppelman about how to keep your employees working as part of one unified plan.

Hire the right people. You have to do serious recruiting. Go looking for people who have experience, talent, energy, experience, and you have to scan a lot of people. Then you have to put them through a really intense interview process with the kinds of people they’re going to work with and for.

We switched from doing oneon-one interviews, where you come in and speak with one person, and two hours later, you speak with another person. It’s a lot of regurgitation, and you don’t get to find out if the answers are consistent. You don’t get to go into enough depth, so we’ve switched to a mode that’s a panel interview.

Someone comes in, you’re sitting with four or five people, and they’re all prepared. It’s much more interesting, much more conversational, much more about problem-solving skills and what makes you tick. At the end of a two-hour session, everybody’s in a mode where they can say, ‘This person is great, or this person we’re going to pass on.’

You need somebody who has a little bit of experience with it to get it set up and in motion. In the interviewing processes, the people who come to the interviews have to be really prepared. They have to think about what is this job, what are the requirements of this job, who is this person going to interact with, where do they fit into the hierarchy, and what are the attributes and skills that are going to make them successful in that job. Good HR professionals know how to get that done. Rely heavily on their expertise.

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