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Business Services


Perfect fit



How to get the right people in the right positions

By Brian Horn


Smart Business Philadelphia | January 2009

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William Clapper </BR> CEO, MTI Information Technologies LLC
William Clapper
CEO, MTI Information Technologies LLC

William Clapper likens getting the right people in the right positions to running a football team. The founder, president and CEO of MTI Information Technologies LLC says that if your team has good passing skills, you should-n’t try to force people to run the ball, and the same is true in business.

“Don’t do things or don’t give (employees) assignments or tasks or challenge them to do things they’re probably going to fail at,” says Clapper, whose $24 million company optimizes communications to physicians.

Smart Business spoke with Clapper about how to use the hiring process to find the right employees to fit in to your culture.

Q. How do you evaluate employees’ skills to see where they fit in the organization?

It begins with the hiring process. It begins with a clear understanding of what you are trying to accomplish. Then, implement that through having a singular focus of the kinds of people you think fit specific roles.

Again, the football analogy — you want to make sure that you’ve got a quarterback that has certain skills versus a line-man that has certain skills. So, you’ve got blocking and tackling people in the organization, you’ve got skill players in the organization, and you want to make sure they match up.

Q. How do you use the hiring process to find the right fit?

It begins with understanding what the job is all about and what you are trying to accomplish on that job. Now, I don’t mean so narrowly defined that you can scope out a daily activity for someone, but I mean a broad view, a strategic view, of what you are expecting from that position.

Then, you try to find people who do two things or two key things. One, they match up from the skill standpoint of what that job would require, and two, most importantly, that they fit in to the culture of the organization.

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