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Advertising PR Media


Spreading the message



How to communicate your vision

By Brian Horn


Smart Business Tampa Bay | February 2009

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Michael Ferzacca<br /> CEO, Ignite Media Solutions LLC
Michael Ferzacca
CEO, Ignite Media Solutions LLC

As important as it is to communicate the vision of your company to your employees, Michael Ferzacca says there’s also information that some employees don’t need or want to hear.

“They need to be aware — as much as practical — they need to be aware of what’s going on,” says the CEO of Ignite Media Solutions LLC. “Not the ins and outs of every day, but the headline results, as we say, they should know.”

Ferzacca keeps his more than 60 employees in the loop by communicating about how the direct response marketing services firm is doing every quarter and what the plan is for next year.

Smart Business spoke with Ferzacca about how communication plays a role in getting buy-in for your vision.

Q. What’s the first step in creating a vision?

It’s an intersection of a few circles that you come up with that vision. For me, at least, it’s as an entrepreneur, you have what your dream is and how you envision the painting looking at the end of the day.

Then you have to realize all the resources that you’re going to need to get that done and what are practical and what are impractical, Then, last is, who are you delivering your company’s product to? Will they buy your vision as you see it?

I can want to sell something to somebody all day long, but if they don’t want to buy it, and it’s my vision, then it’s not going to go anywhere.

Q. What advice would you give another leader about how to create a vision?

A consistent message, passion about what you want to do. Not emotion, passion. Everybody says you have to have fun at your job, but you have to have fun at your job. Because, if you are a start-up, it’s a different answer than if you are leading a $2 billion company.

But, as a start-up, everybody is going to work their tail off a lot of odd hours, and everyone has to be in there together, and you have to be shoulder to shoulder with everybody that’s getting things done. I think that passion and a consistent message is the key.

You can’t go changing your model every other week because something didn’t work.

Q. How do you get buy-in for your vision?

Nothing happens until something gets sold, right? So, the No. 1 sales guy in the company is probably the CEO.

He’s always selling his idea, his process, his vision or her vision to the people that are around him. And you end up with a team of people that believe in you. So, you’ve got to sell the idea before you’ve got to sell the product. People trust you up to that level, and you go from there.

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