Special Report
The List
Local Customer Service Management Companies
Smart Business Columbus | March 2009
Columbus Works Inc.
115 West Main St., Lower Level
Columbus, OH 43215
(614) 220-4030
www.columbusworks.org
Business skill training
Training and support for young
workers
Choice One Communications
2550 Corporate Exchange Drive
Columbus, OH 43231
(614) 568-0668
Customer service training
Business skill training
Deloitte
155 E. Broad St., 18th Floor
Columbus, OH 43215-3611
(614) 221-1000
www.deloitte.com
Trains for a variety of business skills
Consulting and events
Emerging Marketing
29 W. Third Ave.
Columbus, OH 43201
(614) 923-6000
Customer service training
Marketing training
Risk Control 360
5500 Glendon Court
Dublin, OH 43016
(614) 827-0360
www.riskcontrol360.com
Continued education and training for employees
In-person, webinar and online training available
Spherion
5951 East Main St., Suite E
Columbus, OH 43213
(614) 552-3278
Trains in customer service
Staffing company
Disney Institute World Headquarters
P.O. Box 10,000
Lake Buena Vista, FL 32830-1000
(321) 939-4600
www.disneyinstitute.com
Offers customer service courses
Teaches best business practices
Hands on Technology Transfer
14 Fletcher St.
One Village Square, Suite 8
Chelmsford, MA 01824
(978) 250-4299
www.traininghott.com
IT training to improve customer
service
Covers 60 skills areas
Peggy Morrow & Associates
15810 Brook Forest Drive
Houston, TX 77059
(281) 280-8190
(800) 375-1982
Customer service training
Speaking and other business training available
University Associates Inc.
1435 East Indian Wells Road
Tucson, AZ 85718
(520) 322-6700
www.universityassociates.com
Customer service training and
development
Leadership and management training
