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Business Services


Precise planning



How to set a vision to move your company forward

By Matt McClellan


Smart Business St. Louis | March 2009

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Mike Barnell<BR> president and CEO, Precision Practice Management Inc.
Mike Barnell
president and CEO, Precision Practice Management Inc.

In the seven years that he’s been running Precision Practice Management Inc., Mike Barnell has probably used thousands of sports analogies.

The president and CEO of the medical billing company says that he sees a strong connection between sports and business, and he uses that connection to motivate his 85 employees.

“People get the concept of never giving up until the whistle blows, giving the extra effort, or knowing that races can be won and lost by tenths of a second,” he says. “When you apply that to business, that delivers a message that strikes home with people.”

Smart Business spoke with Barnell about how to communicate your message effectively and how to develop a vision your team will believe in.

Q. How do you create a vision your employees can buy in to?

You have to really know your business. That comes from being involved in a lot of the day-to-day things going on in all parts of the company.

You obviously can’t do that on a full-time basis, or you’d be micromanaging people. But if you are able to step in and step out of various issues, your people pick up a lot from you as the CEO from that process, and you get to know your business.

As you’re developing your vision, you had better know what your capabilities and limitations are because you’re the top guy who is trying to set the vision for where the company’s going. You obviously have to know your competitors and the industry you’re in — the big picture. It’s a great idea for the top guy to be involved in a trade association so you can make sure there’s not something big that’s happening in your industry or about to affect your industry that you’re not aware of.

Then your goal would be to carve a path for your company that is not just tracking where your larger competitors are going. That can be tempting — there’s someone bigger than you that has been successful, and you think, ‘If we just do what they’re doing, we can be successful, too.’

I’d much rather believe the Wal-Mart or Enterprise car rental examples, where they took a different path in an already well-established industry and carved a different niche for themselves.

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