Special Report

Your employees' worst nightmare

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When it comes to your employees, recognizing and dealing with their phobias can help from adversely affecting your bottom line. Here's a list of behaviors exhibited by people with a fear of flying. If employees exhibit any of the following traits, there may be an underlying fear that's not being treated.

• Excessive use of alcohol or sedatives prior to or during a flight.

• Desire to drive to a customer when flying makes more sense.

• Change in behavior prior to a flight.

• Communicating via telephone, fax, e-mail, when face-to-face contact is needed.

• Avoidance of scheduling appointments that require flying.

• Hesitation to accept job advancement that requires increased travel or flying.

• "Off-handed" comments related to apprehension or fear of flying.