	COVER STORY The perfect prescription How Gerald Proehl used communication and teamwork to keep employees at Santarus Inc. focused during a time of uncertainty

SMART LEADERS Rick DiRienzo, founder and president, Rockin’ Baja Coastal Cantina Having a party How to build a successful business in a down economy

	SPECIAL REPORT 3 Questions Thomas Grass, senior consultant, Southern California, Towers Watson

SPECIAL REPORT Preventing the exodus How to maximize your human resources in a struggling economy and prepare for the rebound

	SMART BOOKS Stay focused on relationships Keith Ferrazzi talks about how going it alone rarely works

FROM THE CEO Fair and balanced A good culture helps reinforce your human resources strategy.

	TIPS FROM THE TOP Respect: You have to earn it before you get it Just because you’re the boss doesn’t mean you deserve respect.

THE AWESOME EXPERIENCE Competing for the ‘Space Virgin’ How focus on detail and execution can wow even Sir Richard Branson

insights

HUMAN RESOURCES OUTSOURCING

Goodbye personnel manager

How a qualified HR function can transform and energize your business Interviewed by Sue Ostrowski

ACCOUNTING

Measuring success

How to analyze contractor financial statements through benchmarking

TELECOMMUNICATIONS

Why hosted UC?

How to improve operations and control costs through a hosted unified communications service provider

BUSINESS INSURANCE

EPLI: The new workers’ comp

How to protect against employment practices claims

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