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March 2010
COVER STORY
Keeping score
How Joanne Volovar developed a system to set priorities at Molina Healthcare of Missouri
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Craig Kephart, co-founder, president and CEO, Centric Health Resources
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How to manage relationships with your directors
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Why being ecologically aware has never been more important for corporate America
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The main event
Use business gatherings to get face to face with your customers.
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Being a big company is not an excuse for being a rude company
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