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May 2008
COVER STORY
The honest truth
How Don Misheff builds up his employees and client base at Ernst & Young by never being afraid to admit a mistake
SMART LEADERS
Gary Streit
President, Malone College
Out to lunch
How to set aside time to truly listen
FAST LANE
Jim Coats
Managing director, Brockman, Coats, Gedelian & Co.
Voices of reason
How to effectively communicate with your employees
FEATURES
In the know
Keeping up to date on managed care organizations can save employers time and money.
FEATURES
Making the switch
SPECIAL REPORT
Honoring excellence
The 2008 Business Excellence Award winners demonstrate growth, innovation and a commitment to the community.
SPECIAL REPORT
Driving change
How Brad Black keeps improving Downtown Ford Lincoln Mercury
SPECIAL REPORT
Staffing solutions
How Vicki Stanley puts people to work at American Medical Personnel and New Work City Inc.
SPECIAL REPORT
Polishing the jewel
How Anne-Marie Beris does business the old-fashioned way at Anne-Marie’s Fine Jewelry and Gifts
SPECIAL REPORT
Caring for the community
How Dr. Nash Gabrail made the Gabrail Cancer Center into a nationally renowned facility
SPECIAL REPORT
Cool under pressure
How Clyde Shetler improved growth and reduced turnover at CnD Industries
COLUMNS
A fresh look
Why a down cycle in the economy is not time to panic
FROM THE CEO
Prospering in tough times
Are you looking up whent things are down?
TIPS FROM THE TOP
Dying a thousand deaths
Why errors of omission can be fatal to your business
THE BUSINESS OF LIFE
Be truly connected
Turn off the BlackBerry; Turn on your life
Select a back issue...
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insights
ACCOUNTING AND CONSULTING
Don’t ignore due diligence
How to be adequately prepared before you sign a purchase contract
BANKING AND FINANCE
The case for leasing
How equipment leasing can be a solid alternative to long-term financing
EDUCATION
Where to meet?
How to pick a venue for a successful company event
HEALTH CARE
Keeping tabs
How regular screenings and physicals will enhance a wellness plan and reduce costs
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