May 2008

COVER STORY

SMART LEADERS
Nancy Huber
Market president Fifth Third Bank
Northeastern Ohio


FAST LANE
Jeff Neuman: President, Barnes Wendling CPAs Inc.


FEATURES


FEATURES


FEATURES


SMART IDEAS - ACCOUNTING AND CONSULTING


SMART IDEAS - HUMAN RESOURCES


COLUMNS


COLUMNS


DEPARTMENTS


DEPARTMENTS


FROM THE CEO


TIPS FROM THE TOP


THE BUSINESS OF LIFE


insights
No ‘I’ in team
How to choose the right players for a winning business
Good relations
How to develop a strong relationship with your banker
A winning equation
How leadership plus teamwork equals quality
The fit squad
How to develop an effective wellness program at your workplace
Rethinking patents
How patent reforms could affect your business
Insurance representation?
How to determine if your agent is truly representing you or its own best interest
Customer care pays
How to get a solid ROI out of your customer care initiative



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