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Speaking up
How Fred Klipsch was able to alter course at Klipsch Group through clear and comprehensive communication
Corporate makeover
How Lyn Kirby used a new vision to guide Ulta beyond cosmetic change
Style and substance
How Farouk Shami gets his people to take responsibility at Farouk Systems
Tying it together
How Matt Smith helps his leaders learn from each other to grow Shoes For Crews LLC
Be aggressive
How to take the lead on putting a good face on your brand
3 Questions
Gene Lovell, president and CEO, First State Bank
Input all around
How to get better ideas
Game face
How Brian Farrell steers through downturns to keep THQ ahead of the curve
Lift off
How to create better systems for customer service
Playing nice
How Tom Richmond uses honest discussions to find solutions at The Little Tikes Co.
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