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Business Services




Engineering change
How Ann Massey adapted during the recession to ensure MACTEC’s success
When Ann Massey and her team at


All together now
How to blend two cultures into one after an acquisition
Alex Gallo has always been a fan of the Ritz Carlton Hotel chain; it amazes him how, no matter which one he stays at, the service is


About face
How Dan Hendrix turned Interface’s misfortunes into opportunities
Throughout his 16 years as chief financial officer with


Due north
How to create accountable, responsible employees
Stan Friedman learned early on that if you’re not taking care of your people, your people won’t take care of you.


Planning logically
How to set your priorities
Mike Edenfield keeps his employees in the loop, but for Logility Inc. to succeed, they need to keep him in the loop, too. Wh


Breaking through the ceiling
How to keep star performers from leaving
It is Eric J. Lindberg’s goal to grow MSI International every year, but it’s not because he’s enamored with gaud


Switching gears
How to refocus your business
Sometimes the best move you can make is to admit that someone else is doing it better than you are. That was the case three years ag


Inner strength
How Tom Crawford focused on internal communication to drive external growth at Crawford & Co.
When Tom Crawford took over as president and CEO of Crawford & Co. in 2004, he was the fourth CEO in six years.

More Business Services




A walk in the park
Michael Robison has guided Lanier Parking Holdings into a space for innovative companies.


People first
How Ray Hoover retains top talent at TVS








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