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Consumer Products
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Behavior study
How to better understand your customers and employees
Nelson Chan loves to play
mystery shopper.
Despite his wife’s protests,
the president and CEO of
Magellan Navigation Inc. frequent...
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Individual growth
How to challenge employees and help them grow
Ed Trevis wants to provide
consistency and long-term relationships to his customers. And to do that, the
president and CEO of
Corvalent Corp. has t...
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Achieving understanding
How to improve communication
Friedrich Nietzsche said,
“He who has a why to live
can bear almost any how.”
And that’s why Scott Raskin,
CEO of Min...
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Making a dollar
How Michael Fields has brought growth to KANA Software Inc. without sacrificing profitability
People in the technology industry talk
about the “bubble,” and Michael
Fields says he’s been through three of them in his...
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Hands-on delegation
How Bruce A. Black distributes responsibility at Peninsula Valve & Fitting Co. Inc.
When you run a privately held,
family business it’s important to
be hands-on, says Bruce A. Black.
“I need to know firsthand ev...
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Loose-fitting leadership
How Barbie White creates a culture of freedom at Japanese Weekend Maternity
Around the time of the dot-com bust, Barbie White was listening
to a radio interview with an executive whose company had just
capsized. He sai...
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Jessica McClintock
Founder and CEO, Jessica McClintock Inc.
Jessica McClintock is a good listener. Her target customers — young women — can be quite demanding and many of them say exactly what they t...
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