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Consumer Services
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Clear as water
How Peter Nelson grew Cal Water by improving customer service
When Peter Nelson was applying for
the president and CEO job at California
Water Service Group back in 1996, he
wanted to learn
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Pampered pets
How Paul Mann created a successful brand at FETCH! Pet Care Inc.
When hiring, FETCH! Pet Care Inc.’s
founder and CEO Paul Mann isn’t
just looking for people who love pets — heȁ
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Jim Steele
President of Worldwide Sales and Distribution, salesforce.com Inc.
Jim Steele doesn’t want any of the lip service employees often give bosses. Steele wants t
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Bob MacIntosh
President and CEO, PIER 39
It doesn’t matter if you have good news or bad news, just tell Bob MacIntosh what’s going on. Ma
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