Retail




Principles of purchasing
How to use a cautious approach when vetting acquisitions
When Rick Voigt vets an acquisition opportunity, he lets the other guys talk first. Voigt, co-founder, president and CEO of 38-employee Today&...


Searching for buried treasure
Why Sterling Jewelers Inc.’s Paula Catterall and Dale Stincic pursue continuous innovation
Consumers may not immediately recognize the name of U.K.-based Signet Group plc or its Akron-based U.S. division, Sterling Jewelers Inc., but Sterlin...


Shifting gears
How Steve Tsengas has learned to let go as OurPet’s Co. continues to grow
Steve Tsengas learned about strategic planning on the job. The founder, president and CEO of OurPet’s Co. started out in the mid-1960s ...


Growing trust
Grimes Horticulture’s Bill Watson says leaders reap what they sow when it comes to employee trust.
Bill Watson wants to make sure his employees never get a case of the Mondays, so he sometimes creates change simply for the sake of creating c...


The seasons of our economy
Business and investment strategies in the 80-year new economy cycle
 New generations drive economic booms and busts with their spending and productivity patterns from highly measurable demographic trends. But ev...


Two brothers
How Tom and Jeff Heinen compete in the era of the mega-chain
Tom Heinen holds up both hands in front of him. One mimics holding a softball-sized object, while the other mimics a tennis ball-sized object. "G...


Craft work
Jo-Ann Stores CEO Alan Rosskamm resuscitated the craft and fabric retailer from near disaster. And guess what? He's ready to grow the company again.
It's early February 2001, and Alan Rosskamm drives back to Jo-Ann Stores Inc. world headquarters in Hudson. It's mild and sunny, unusual for Februar...


Business essentials
Whether it's starting her own business or helping others start theirs, Sydell Miller opens the door every time opportunity knocks.
It was the one toy Arnold Miller always wanted when he was young. "My husband never had a train when he was a little boy," recalls Sydell M...







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