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Technology
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Setting the bar
How to set expectations
Employees can’t excel
without knowing what’s
expected of them, says Thomas Gotshall.
And as the leader of your
organization,...
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Laser focus
How Günther Braun keeps a worldwide work force aimed toward the same objectives at ROFIN-SINAR Technologies
Günther Braun calls “vision” an artificial word.
The president and CEO of ROFIN-SINAR Technologies Inc.
says companies often fall into the trap ...
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Extreme makeover
How Bharat Desai took Syntel Inc. from a local player to a global force by changing the mindset of 1,000 employees
Syntel Inc. was about to be left in the dust.
It was about 10 years ago, during the technology boom of the
1990s, and everything in the technolo...
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Gail Torreano
President, AT&T Michigan
When Gail Torreano became president of AT&T Michigan, the company was dealing with service issues and new owners, and
Torreano had a big challeng...
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Flex performance
Why OpTech LLC’s Ronia Kruse measures performance, not hours spent in the office
Ronia Kruse doesn’t care too much
if her employees are in the office
40 hours a week.
Instead, the ultimate test for Kruse, president...
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Designing culture
How Mary Ann Lievois cross-trains employees to keep iscg inc. in shape
To work for Mary Ann Lievois, you have to have a flare for sales,
an eye for design and the ability to talk to customers. But if you
donȁ...
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The hard sell
How Mike Cox changed the culture of his sales force at Logicalis Inc.
Mike Cox calls it the “cowboy mentality”: Salespeople who view accounts as their own and not the company’s, and don’t w...
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Key strokes
How Perry Daneshgari manages talent at Computer Builders Warehouse
Doing something wrong isn’t always something someone wants to admit. Yet Perry Daneshgari, owner, president and CEO of Computer
Builders...
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More Technology
Unique technique
How Esys Corp.’s Chris Marcus implemented an open book policy
Gut check
Peter Karmanos Jr. leads Compuware Corp. with an impeccable sense of timing.
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