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Transportation and Logistics
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Caring for customers
How Rich Ryan creates a positive experience for Voyager Jet Center’s customers
As an active pilot, a former lieutenant in the U.S. Navy and now
president of Voyager Jet Center, Rich Ryan has dedicated his life to serving p...
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Larry Wind
President, Woltz & Wind Ford and Washington Ford
Teamwork is important to Larry Wind, and it’s something he stresses at Woltz & Wind Ford and Washington Ford. He thinks of himself
as a team lead...
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Delivery driver
How Dan Sullivan gets results at FedEx Ground
FedEx Ground’s fiscal 2006 started out looking like it was going to be one of its worst performances. It turned out to be one of its best...
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Manning the Switch
Ken Burk’s team gets Union Switch & Signal on track.
Union Switch & Signal Inc. is poised to roll out a new technology that will be a head-turner in the industry, a leading edge solution that has the...
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Riding the rails
Portec Rail Products brings high tech to a tradition-bound industry.
Marshall Reynolds, chairman of Portec Rail Products Inc., told the board in the fall of 2003 that he thought the time was right to take the company pu...
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Trucks, time and technology
Pitt Ohio Express beats the clock with the shrewd use of technology and a stellar work force.
Pitt Ohio Express president and co-founder Chuck Hammel insists that his business is a pretty simple one.
"You pick up stuff here," he says, cupping ...
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Success in reverse
Genco helps its clients deliver the goods -- and take them back.
There are few things more annoying than finding out that the product you purchased doesn't work the way it's supposed to. You fiddle with knobs, press...
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