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Corporate Culture




Booking the best
How Bob Sturm keeps his customers happy by focusing on his employees at Professional Travel Inc.
If you’ve ever spent a long flight staring out of that tiny little window, you’ve undoubtedly noticed the world going o


Man of steel
How Michael Siegal builds super performance into Olympic Steel by strengthening his culture
Michael Siegal holds a special place in his heart for people. Although he’s now chairman and CEO of Olympic Steel Inc., big busi


Power of the people
How PartsSource CEO Ray Dalton pieces together a growth-oriented culture one employee at a time
Jack Welch values process over people. Ray Dalton values people over process. This was the lesson that Dalton learned


Driving force
How Richard Morrison steered Molded Fiber Glass through cultural changes to ensure its future
Richard Morrison and his management team headed out for a retreat at Peek’n Peak Resort in western New York a fe


Home cookin’
Apple American Group’s Greg Flynn shares his recipe for creating a culture of empowerment and success
Back in 1998, Greg Flynn was doing business in Washington state when he had the opportunity


Cavalier attitude
How Dan Gilbert overhauled the Cleveland Cavaliers’ culture to drive growth
On a crisp autumn day in 2004, Dan Gilbert went in search of fall festivities with his family by visiting a


Artistic vision
Michael Horvitz has given the Cleveland Museum of Art a helping hand for more than a decade.
What started as a phone call and lunch for Michael Horvitz has culminated in a $258 million construction project at the Clevela


Fire inside
The secret to employee motivation is frequent and personal recognition.
The question was, "What is the biggest challenge your company faces today?" There were the usual responses -- increasing revenue, decreased sa...







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