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Distribution
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Buying in
How to allow your employees to take ownership in your company’s direction
Employee ownership has become a catchphrase in the business world, to the point where it has become something of a cliché. But t
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Hearing the voice
How to gather and use customer feedback
When the economy spirals down, Jim Laprade’s ears perk up. Listening to customers is more important than ever for the dire
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Getting crafty
How a little creativity kept the Catan brothers and their company on top
If brothers and
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Man of steel
How Michael Siegal builds super performance into Olympic Steel by strengthening his culture
Michael Siegal holds a special place in his heart for people.
Although he’s now chairman and CEO of Olympic Steel Inc., big
busi
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Healthy contributions
How A. Ray Dalton’s work with PartsSource LLC saves lives around the world
President and CEO A. Ray Dalton says PartsSource LLC was
founded on a philanthropic idea, so it’s no surprise that the company ha
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Supply guy
Why A. Ray Dalton always says ‘yes’ to customers at PartsSource LLC
In the supply industry, availability is everything. For every order
or request — regardless of in-house stock
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Fluid changes
How Bill Frissell creates a team atmosphere at RAF Automation
When you’ve got two people at the top of a company, every decision gets two sets of eyes. And if one leader is making a mistake,
th
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