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Change Management
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Extreme makeover
How Bharat Desai took Syntel Inc. from a local player to a global force by changing the mindset of 1,000 employees
Syntel Inc. was about to be left in the dust.
It was about 10 years ago, during the technology boom of the
1990s, and everything in the technolo...
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Conveying change
How Susan Webb transformed the way the Jervis B. Webb Co. does business
When Susan Webb took over as the president and CEO of the
Jervis B. Webb Co. four years ago, the state of the company was
kind of like an old ...
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The hard sell
How Mike Cox changed the culture of his sales force at Logicalis Inc.
Mike Cox calls it the “cowboy mentality”: Salespeople who view accounts as their own and not the company’s, and don’t w...
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The second Industrial Revolution
Bill Ford Jr. is rethinking how his family's iconic company should be operated as it begins its second century in business.
It's been said that only a staunch anti-Communist politician such as Richard Nixon could have gotten away with his historic thaw in relations with Chi...
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