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Change Management




On the rise
How Jose Royo keeps 3,500 employees ready for change at Ascent Media
Upon first take, Jose Royo seems too cool to be a self-described geek. Born in Spain, Royo has simply merged a hint


Direct line
How Howard Kahn drove a culture of straight talk into L.A. Care Health Plan to get unfiltered opinions from his employees
In one of the first meetings Howard A. Kahn sat in on after being named CEO in 2001, he noticed after every question he asked t


Dr. Know
How Barry Arbuckle found 1,000 answers to change the way MemorialCare Medical Centers’ 10,000 employees do business
When it came time for Barry Arbuckle to get his staff at MemorialCare Medical Centers to implement a new electronic medical reco


Survival skills
How Jose Collazo kept BT Infonet ahead of the telecom industry maelstrom
Jose Collazo’s bio outlines many accomplishments. His climb up the corporate ladder. His tenure on the company’s board of directors. Eve...







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