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Change Management




Juicing up
How Paul Clayton got Jamba Inc. to value performance as importantly as culture
A young man sporting cut-off shorts, a T-shirt and flip-flops walked into Paul Clayton’s office eight years ago on his fir


Clearing the static
How Eric Grosse led Hotwire Inc. through a crisis-induced change by fine-tuning its business model
Right before starting graduate school, Eric Grosse set off with a good friend on the trip of a lifetime. They started in Buenos Aires, a


Attitude adjustment
How Iain MacKenzie changed SMART Modular’s culture to drive growth
When Iain MacKenzie started at SMART Modular Technologies in 1997, he didn’t exactly get warm, fu


Self assessment
How Steve Schwartz pushed Asyst Technaologies back toward its customers — and profitability
When Steve Schwartz arrived at Asyst Technologies Inc. in January 2001, the company was sitting pretty at the top of its industry. Asyst, wh


Clearing the
paper jam

How Guy Gecht reversed EFI’s declining revenue by reinventing its business model
When Guy Gecht began his job as chairman and CEO of Electronics for Imaging Inc. in 2000, the company had posted some great results and was experi


King of the hill
How Steve McDermott changed attitudes at Hill Physicians Medical Group to foster growth
In 1993, Steve McDermott felt content with his company’s success, but thought maybe he should do mor







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