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Learning from a mistake
How to ensure the right fit when hiring
David Comar didn’t think it could ever happen to him. He recently was looking to hire an employee at Genesis Direct and was co


Developing employees
How to cross-train your staff
Jack Thompson is making sure the economy doesn’t sour his work environment. “You have to live in a positive envi


Proactive plan
How Dick Buell is running Catalina Marketing Corp. in a tough economy
Though it wasn’t dominating the news as it is today, Dick Buell could see signs starting in the fourth quarter of 2007 that the econ


Spreading the message
How to communicate your vision
As important as it is to communicate the vision of your company to your employees, Michael Ferzacca says there’s also informa


Marketing maniacs
How to create a culture of empowerment
Delegating comes easy to Joy Gendusa. The owner, founder and CEO of PostcardMania doesn’t need to be involved in every decisi


Living in paradise
How Cedar Hames keeps Paradise Advertising & Marketing Inc. motivated and prepared for growth
Cedar Hames sometimes knows more about his clients’ business than they do. The president of Paradise Advertising & Marketing


Alpha mail
How Cox Target Media’s Bill Disbrow sends 45 million messages a month and still has time to care
Bill Disbrow was facing a difficult situation. He was building a new,







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