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Insurance


Focus on success



Using partnerships to grow

By Jessica Tremayne


Smart Business Indianapolis | November 2008

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Brad Dennison<BR />managing director, nFocus Technologies Inc.
Brad Dennison
managing director, nFocus Technologies Inc.

When Brad Dennison joined nFocus Technologies Inc., he needed to boost revenue for the slow-growing business.

The business solutions provider had a lot to offer and boasted a healthy client base, but it needed to counteract its economic stalemate. By implementing a plan to work with customers who shared lateral growth goals, he produced new products while learning from other experts, allowing all parties to grow.

“Linking the company name to another industry requires careful planning with familiar and reputable companies,” Dennison says. “Keep in mind your goals and choose wisely.”

With his plan in place, the managing director initially drafted a few companies with the same ideology and then gained momentum by adding more than 40 partner companies to his arsenal.

Smart Business spoke with Dennison about how to grow your business by partnering with your customers.

Q. How do you decide which customers to partner with?

The goal is to create a virtual product development team that builds the next generation tool. You can choose a partner company in any industry or business that has good leadership, employee retention plan or ideas to increase revenue, then you implement their knowledge into your company to suit your industry.

All partners benefit as the product is tailored to each of their needs, benefiting from each other’s strengths. The process includes a little risk-taking. All partnerships may not be as profitable as initially thought, but to keep on doing the same thing while expecting different results is the definition of insanity. Ultimately, the plan propels success.

Q. How do you approach customers with the offer of a partnership?

First, you must find a customer that has similar growth goals, is respected in their industry and has something you can learn from. Make them an offer that also serves as a contract explaining the details of the partnership.

Give them special incentive pricing on your products. Once an agreement is made, be sure to keep the lines of communication open. Any company can make an agreement incentive by emphasizing that the partners will be learning from other experts by sharing their knowledge.

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