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Human Resources


Helping hands



How Richard Satcher finds the people who will take Largo Medical Center to the next level

By Brian Horn


Smart Business Tampa Bay | January 2009

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You don’t need to tell Richard H. Satcher about the importance of hiring the right people. With a background in human resources, Satcher has experienced the time it takes to find the right person for a job, and he has fought the urge to take the first decent candidate that comes along.

“Probably the first critical point in recruiting talent is to not get caught up in what in human resource areas we refer to as the ‘warm body syndrome,’ or just having somebody in the position is better than the position being open,” says Satcher, president and CEO of Largo Medical Center. “A lot of times that comes back to bite you more than it does to help you.”

Satcher avoids getting caught up in the panic of the position being open and focuses a lot of time and energy on the interviewing process, which includes multiple interviews with candidates.

He wants to make sure he finds the right people for each position at his 1,400-employee organization. When you hire someone that isn’t a good fit, the person typically leaves to find a better position. Satcher wants to prevent that from happening by doing his best in the hiring process to make sure the people he chooses stay with the 456-bed facility.

“There’s an old human resource adage that says selection is everything,” he says. “Get that right, and everything is easy. Get that wrong, and everything else is correction.”

Since Satcher came on board as president and CEO in January 2006, revenue went from more than $675 million that year to more than $750 million in 2007.

No doubt, having a thorough hiring process played a role in the organization’s growth.

“If you select the right person and you get the right person the first time around, it saves the organization a lot of pain and suffering and time to come,” he says.

“Secondly, recruiting people is not inexpensive. It’s an expensive process that you go through to get candidates identified, to get them on-site and get them interviewed. So, you want to be a good steward of the resources of your facility.”

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