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Leading the way



Do you have a clear path to success to motivate yourself and your employees?

By Fred Koury


April 2008

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How far are you on your path to success?

You probably have a fundamental problem with your business if you don’t have an answer to that question.

If you don’t know where you are going, then the people under you are even more lost. They are probably demotivated because they see no purpose in what they are doing. Why work harder when you don’t know for what you are working harder?

Everyone has to have goals or else there will be no excitement and no sense of purpose. NFL teams strive to reach and win the Super Bowl. Olympic athletes train their whole lives to win the gold medal. How motivated would the athletes be if there was no pinnacle of success? The point of doing all the hard work would be lost, which is exactly what happens to people who work for an organization with no clear-cut goals. Motivation comes in many forms, but it starts with a goal that everyone understands.

The goal could be to be the No. 1 player in your niche, or it may be to sell your company to one of the biggest companies in the world, but the important thing is that you have a goal.

The Walt Disney Co. is one of the most successful and well-known organizations on the planet. The company has a goal of providing unparalleled entertainment, and everything it does reflects that, whether it is through its theme parks, motion picture studios, consumer products or media networks. By keeping everyone at the broad-based company, which ranges from analysts at ESPN to children’s book publishers, focused on a single unifying goal, the company has been able to celebrate a lot of success.

Here are three ways to make sure your company is moving toward its goal.

  • Set benchmarks. Along the way to the goal you’ve established, there needs to be benchmarks so you and everyone else in your organization can see the progress you are making. A football team might first aim for a .500 record, then a winning record, and then to make the playoffs. You need those same kinds of benchmarks along your path to success so the people who work in your company can see the progress toward the big goal. Celebrate the wins along the way, so everyone is aware of the progress being made.

  • Give people the right tools. Setting a goal and benchmarks is just the first step. You need to make sure your people have the right tools to get the job done. Be visible and talk to people to find out where you need to offer help. Not giving people the help they need is like setting a destination 100 miles away and then telling them they have to walk — while the competition drives.

  • Keep score. You not only have to make sure people know what the benchmarks are, but you also have to hold them accountable to them. Each person needs to understand how they contribute to the overall success of the organization and have his or her own goals that link him- or herself to the success of the organization. If everyone’s goals are tied to the company’s goals, then a lot of little wins add up to total victory.

The job of the CEO in this process is to make sure the goals are clearly articulated throughout the company. If you do that, everyone can start heading in the same direction. If you give everyone the tools they need to reach the destination you’ve set, then the only thing left to do is get out of the way.

Competition is fierce in today’s marketplace, so you can’t afford to be an organization with no clear direction. A lack of goals will lead to a lack of motivation not just for your employees but also for yourself. Make sure you have a sense of purpose.

Do you know where your company is going? And if you don’t, who does?

FRED KOURY is president and CEO of Smart Business Network Inc. Reach him with your comments at (800) 988-4726 or fkoury@sbnonline.com.

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