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Insurance
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Reeling them in
How to pull customers toward your business
Bert Schweizer III set up a
“pull marketing” plan at
Buckingham Family of Financial Services for one simple reason: He didn&#x...
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Building two-way streets
How Theodore Carpenter Jr. uses communication from his employees to pave the way for growth at SelectCare of Texas
“It isn’t just talking down; it’s listening up.”
These are words Theodore Carpenter Jr. lives by when it comes
to communication.
Carpenter, the...
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Beyond the open door
Why saying you have an open-door policy is not enough
Anthony Cook calls himself a
big believer in overcommunication. The president and CEO
of The Dental Care Plus Group
— a dental insuran...
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Data miner
How Stephen Lilienthal got CNA Financial Corp. back on track by giving the right information to the right team
Stephen W. Lilienthal grew up getting used to having the weight
of a company on his back.
Working in his father’s delicatessen in New York City, o...
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Collaborative effort
How Denise Christy builds Humana Michigan by relying on the power of teams
Denise Christy has a special formula for building a sense of
teamwork among her senior managers. It’s centered on two main
ingredients that form t...
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Youth movement
How David O’Brien and his team at Oswald Cos. develop the best work force by starting from scratch
David P. O’Brien didn’t get a chance to slowly acclimate himself
to his new job when he graduated from college. He was pushed
into...
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Strategic thinker
How Daniel Hilferty gets everyone to build for the future at AmeriHealth Mercy
Eleven years ago, when Daniel J. Hilferty arrived at the
AmeriHealth Mercy Family of Cos., the organization had carved a
niche as a small, regiona...
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The outsider
How Bryan Dunn breathed new life into W&S Agency Group while keeping traditions alive
When Bryan C. Dunn became chief marketing officer of Western
& Southern Financial Group in 1995, he was the first outsider
brought in to that ...
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More Insurance
The right stuff
How buying employees a Rolex builds your retention
Walking the walk
How to lead by example
Covering your assets
Progressive’s Ken Bowman on what you should look for in an insurance company
Second opinions
How Francine Parker makes leading the company a team activity at Health Alliance Plan
Training camp
How Jerry Canada positioned Indiana Farm Bureau Insurance for success by teaching his employees to win
Ironman
How James Maguire Jr. makes persistence and perseverance pay off for Philadelphia Insurance Cos.
Righting the ship
How Michael L. Browne reversed the fortunes of Harleysville Group by focusing on the basics
William F. Jones Jr.
President AND CEO, DaimlerChrysler Insurance Co.
Taming the paper tiger
How Edward Feighan saved millions by going paperless at ProCentury Corp.
The next generation
How Bob Joyce is investing in the future of Westfield Group with a leadership development program
Tough love
How Michael Earley nursed ailing Metropolitan Health Networks back to health
See all articles in Insurance
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