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Retail
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Catching up
How to regain yourself after a period of growth
Matt Rutledge prefers to
set the bar low. As founder and CEO of Woot Inc.,
he says the best way to have
excellent customer service is to
set low...
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All in the family
How to make your employees feel like family
Craig Weatherwax was
the class clown in high
school, and he continues to use his sense of humor to
create a fun family atmosphere at Ocean...
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Principles of purchasing
How to use a cautious approach when vetting acquisitions
When Rick Voigt vets
an acquisition opportunity, he lets the other guys talk first.
Voigt, co-founder, president and CEO of 38-employee Today&...
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Unlimited opportunities
How Linda Heasley is reinvigorating The Limited with new capital, a fresh look and an independent attitude
Living in the shadows of Victoria’s Secret and Bath & Body
Works, the dynamic duo of new millennium brands, nearly killed
The Limited Stores I...
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The bear necessities
How Maxine Clark led Build-A-Bear to success by creating a culture stuffed with enthusiasm
Maxine Clark hears the same question from employees who’ve
just been hired as she hears from those who have been with
Build-A-Bear Workshop Inc. s...
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A convenient truth
How Mick Parker satisfies his customers at Village Pantry by always putting his employees first
When running a business, it’s easy for you to make the job a lot
harder than it needs to be. Just ask Mick Parker, president and
CEO at...
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Breeding success
Why limiting your growth is sometimes a good idea
Success breeds success.
The tenet is far from revolutionary, but Denny Gerdeman still spreads it among
his 50 employees with vigor.
ȁ...
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Raising good employees
How to build an effective team
One thing that shouldn’t
change when a business
grows, says Don Caster, is the set of values on which
the organization was founded. ...
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More Retail
Ross Tannenbaum
President and CEO, Dreams Inc.
Listen and learn
Jay Schottenstein follows the advice of his mentors to manage his multiple successful ventures.
The eyes have it
How AC Lens’ Peter Clarkson can sleep at night
Searching for buried treasure
Why Sterling Jewelers Inc.’s Paula Catterall and Dale Stincic pursue continuous innovation
Kurt Listug
Co-founder and CEO, Taylor Guitars
Fast track
How Bert Boeckmann puts employees and customers first at Galpin Motors
Shifting gears
How Steve Tsengas has learned to let go as OurPet’s Co. continues to grow
Playing to succeed
How Richard Simtob communicates his vision at Wireless Toyz
The DIY quarterback
How Arthur Blank drove The Home Depot and the Atlanta Falcons to paydirt
Larry Miller
President and CEO, Sit ’n Sleep
Craig Young
President, Young Truck Sales Inc.
See all articles in Retail
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