Nancy Diller-Shively treats employees well at Cambridge Featured

8:01pm EDT October 6, 2011
Nancy Diller-Shively treats employees well at Cambridge

When Nancy Diller-Shively founded Cambridge Home Health Care back in 1994, the company was operating out of two offices, with employees working toward the goal of helping more and more people improve their health by using in-home health care services. In the past 17 years, Diller-Shively and her employees have still not lost sight of that goal, and the result is a company that has grown to 37 offices and employs more than 2,000 people across Ohio and Pennsylvania.

From 2005 to 2010 alone, Cambridge added 15 new offices to expand its reach of services and provide more comprehensive care for patients. In this time period, the company has experienced business growth of more than $12 million in revenue, added more than 600 jobs and made numerous contributions to its local charities. Today, its staff provides care to more than 3,000 people each week, whether it’s through one-on-one nursing care, personal care, homemaking services or companionship.

At Cambridge, employee recognition is paramount. Because the company knows how dedicated its employees are to making a positive impact on its patients’ lives, it makes numerous efforts to recognize staff members for their hard work and commitment. An example is the company’s PERC Award, given out quarterly to six employees who are nominated by co-workers for having a positive attitude. The award includes a certificate of recognition and $100. Other recognition includes annual awards for RN of the Year, LPN of the Year and the Home Health of the Year Awards, which honors selected nurses and aides for excellence in caring for patients.

The company also looks out for its patients, not just with the care it provides but by always seeking to serve their best interests. Since Cambridge understands that many of its patients receive services through federal and state funding, it also works to educate state legislators about the home care industry so that they can make decisions that positively affect patients.

How to reach: Cambridge Home Health Care, (800) 772-2929 or www.cambridgehomehealth.com