2011 World Class Customer Service Awards

The World Class Customer Service awards honor companies for their superior customer service. The program serves to raise awareness of the importance of customer service in the business world, recognize organizations that demonstrate exceptional customer service and share best practices in customer service from those that do it best.

World Class Customer Service Class of 2011


Benesch Friedlander

BlueBridge Networks

Brewer-Garrett Company, The

Cleveland Marriot East

Coit Cleaning & Restoration Services

Cox Communications Cleveland

Dave’s Markets

Emergency Medicine Physicians

Family Heritage Life Insurance

Findaway World

Firestone Country Club

Great Lakes Integrated

Hyatt Legal Plans

Invacare Corp.

Lincoln Electric

Main Street Cupcakes

Marous Brothers Construction

Mobility Works

Nestle USA

Olympic Steel


Ritz-Carlton, The

Rock The House Entertainment Group

Shamrock Companies, The

Skoda Minotti

SS&G Financial Services

Staffing Solutions

State Industrial Products

Today’s Business Products

Travel Centers of America

United Cerebral Palsy of Greater Cleveland

Visual Marking Systems

The 2011 World Class Customer Service Awards are presented by Metro Lexus and sponsored by Smart Business, John Robert’s Spa, Grant Thornton, Cleveland Clinic, US Bank, SummaCare, Blue Technologies, Executive Caterers at Landerhaven and Hughie’s Audio-Visual & Computer Services.