Building and maintaining relationships
is an important element at S&V
Industries Inc. and has also been a key to
its growth during the past several years.
CEO Senthil Kumar, who started the
company in 1993, wants customers for
the long term and works hard on creating solid customer relationships.
Kumar has placed a focus on customers throughout the company by
including it in the company’s core values. He encourages employees at all levels to build and maintain relationships
with customers. Kumar strengthens
those relationships by identifying and
anticipating customer needs and
addressing those effectively and efficiently.
Kumar has designed the company to be
a one-stop shop for customers, offering
a full range of products and services.
Employees are equipped with the latest
hardware and software to provide the
best solutions to customers.
The Akron-based company is a market
agent and logistics solutions provider to
major U.S. original equipment manufacturers that provide manufacturing parts
produced by global suppliers. The company has more than 50 OEM customers
in the U.S., Canada and Mexico and partners with numerous manufacturing facilities in India and China.
The focus on relationships has resulted
in substantial growth for the company.
Revenue has risen throughout the years,
from $9,205 in 1995 to nearly $25 million
in 2007, with revenue expected to be
between $28 million and $29 million in
2008. The company has already seen a
36 percent revenue increase in the first
half of this year compared to the first
half of ’07.
The employee force has also grown, from five in 2003 to 23 today, spread
between the United States, India and
China. The growing number of employees has resulted in the need for the company to move into a larger location in the
Akron area later this year.
Kumar has built an open culture where
employees are empowered to make their
own decisions. He is always open to new
ideas as well as learning and implementing best practices for the company.
Kumar hopes to continue the growth and
success at S&V Industries and hopes to
reach revenue of $200 million by 2017.
HOW TO REACH: S&V Industries Inc., (330) 253-1986 or
www.svindustries.com
