Armor Correctional Health Service’s non-conventional approach to correctional health care pays off

Armor Correctional Heath Services, a Miami-based recently celebrated its 10th anniversary and has grown to be Florida’s leader in correctional health care with 27 contracts and 17 of those in Florida — and such growth has made it all the more important to recruit the best employees possible.

Armor is a 100 percent minority-owned and physician-owned company. Armor provides high quality comprehensive medical, mental health, dental and pharmaceutical services for jails and prisons nationwide.

Controlled growth

While other companies grapple with the pressure of financial returns, Armor’s mission is deeply rooted in controlled growth and client satisfaction. It pursues growth at a very conservative, measured, and selective pace, and seeks clients who are interested in genuine partnerships.

Quality care and service to our clients continue to be Armor’s driving focus and this non-traditional philosophy impacts every aspect of our operation, perhaps, none more so than our approach to new business.

Armor is proud of its exceptional recruitment and retention history. With more than 2 ½  million men and women in custody in U.S. jails and prisons, there is a great employment need to care for the correctional population.

Our experience has found that it is advantageous to work with those experienced in the corrections field. These professionals have the ability to follow security protocols, allowing the focus to be on what medicine is all about — the care of individuals.

Image portrayal

What may be the most challenging obstacle for recruitment is the portrayal of privatized correctional health care in the media. Coverage is often one-sided and manipulated by those with their own agenda such as plaintiff attorneys, disgruntled former employees or organized labor unions.

Rarely discussed are the hundreds of thousands of successful patient interactions. Rather, the isolated incident that a plaintiff’s attorney has intentionally made public, and because of federal HIPAA regulations the company cannot comment on specifically, is the story that makes the headlines.

Bruce Teal is CEO of Armor Correctional Health Services, which provides medical care at jails in Florida, Georgia, Nevada, New York, Oklahoma, South Dakota, Virginia and Wisconsin. Visit www.armorcorrectional.com for information.