The employees at Ashton Staffing Inc. regard every vacant position presented to them as an opportunity to bring the right people together. Headed by President and CEO Melissa Hulsey, Ashton has a customer service philosophy that instructs its associates to treat every job as if they were placing their best friend at their parents’ company.
Ashton employees often tell potential clients that their firm will probably not be the cheapest staffing option they will find and that if they are shopping for price only, Ashton is not the service they should partner with.
Ashton’s commitment to quality is demonstrated by the many professional certifications it holds. One of the most important is the Workers’ Compensation Risk Certification. The requirements for obtaining WRC include having strict application and screening protocols, conducting mandatory drug and background checks for all associates, and allowing a third party to audit all employee files for compliance once a year. A minimum score of 85 percent must be achieved to obtain and maintain the certification.
Customer retention is important to Ashton, and one way the company rewards its customers is by contributing to things that are important to those clients: sponsoring baseball teams, contributing prizes to special events, making charitable donations in their name. In so doing, Ashton has retained customers well. The company has many clients with more than 10 years’ tenure.
“For more than 10 years, Ashton Staffing has been the first choice for our staffing needs,” says David Agan, senior accounting and finance manager with KCMA Corp. in Kennesaw, Ga. “Their courteous professionals are attentive and always provide the proper person to meet our requirements. No matter what the opening, Ashton has been able to assist us with qualified candidates. We have enjoyed working with Ashton and have been very pleased with the results.”
How to reach: Ashton Staffing Inc., (770) 419-1776 or www.ashtonstaffing.com
