Crystal Clear Technologies
Crystal Culbertson had launched a successful business, but there was something missing that would make Crystal Clear Technologies even better. Culbertson decided she needed to begin performing the services that she was selling in order to bring the consulting firm to its full potential.
So she and her husband, who was also the company’s president, brought services in house. It wasn’t easy and the Culbertsons had to raise some of the money for the firm by borrowing against their own property. But the risk paid off, despite a lot of sleepless nights.
CCT provides IT services to the military and government and advises companies seeking help through federal procurement policies. As you might expect when doing business in the government sector, there can be a lot of obstacles to work through. But Culbertson, the company’s CEO, has proven to be effective at making sense of it all and helping her business stay ahead of the curve.
She’s even shown a willingness to take a loss to help her customers when they really need it. It was March 2010 when CCT sent eight employees to Japan to install a secure broadband network at Kadena Air Base. The company had $1 million of supplies en route just as a devastating earthquake and tsunami struck the island country.
Shipping delays ensued and additional time was needed to locate supplies. But word of the cooperation and willingness of her people to find a way to make it all work spread quickly to others and opened the doors to new projects opportunities for CCT.
The drive and determination Culbertson showed to be there for her clients when they needed her most have been key factors in the company’s success. The company continues to grow and has reached a point where potential buyers have approached Culbertson. But the strong commitment she has for her people has kept her from seriously considering any of these offers.
How to reach: Crystal Clear Technologies, www.crystalcleartec.com