How Summa Health System helps ease concerns with TLC

Thomas Strauss, President and CEO, Summa Health

Thomas Strauss, President and CEO, Summa Health System

Ashley Sedorovich and her grandmother have a very close relationship that began when she was very young. Her mother had become terminally ill, and so it was Ashley’s grandmother who essentially took on the role of being her “mom.”

Now an adult, Ashley’s emotions turned to concern when her grandmother was admitted to Summa Health System’s Akron City Hospital with difficulty breathing and tightness in her chest. Shortly after that stay, her grandmother had to return to be treated for an infection and coincidentally found herself back in the same room.

It’s never easy to have a loved one in the hospital, but Ashley’s grandmother was in good hands. She had formed an emotional bond with her nurse, Brittney, who got to know her grandmother’s personal preferences and made sure she was always comfortable.

When she was moved to a skilled nursing facility after her second stay, Brittney took time out of her own schedule to visit her there, bringing a puzzle book, a get-well card and her favorite flowers.

The special gesture gave Ashley’s grandmother that much more incentive to focus on her rehab. It’s the way things are done at Summa, led by President and CEO Thomas J. Strauss.

How to reach: Summa Health System, (330) 375-3101 or www.summahealth.org

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