Help employees understand the
vision. If people can’t live by
our core values, mission and
vision, they probably shouldn’t
be here.
Sit down with employees and
make sure they understand
what it is, how it impacts them
and how they can go by it. In
reality, mission and vision and
values, if it’s something they
can’t live by, they’ll leave on their own. You won’t have to
invite them to leave, they’ll just
go find another job.
Employees have to feel like
they’ve had a part in creating
it, and if they feel like that,
they’ll stand behind it. They’ll
talk about it and get others
around them excited about it.
Your core values, mission and
vision are pretty constant. You
may tweak your vision as you
go forward, but it should not
be changing drastically.
What you get are happy and
committed employees, employees who are passionate about
what they’re doing and the
overall vision. Everyone wants
to be part of something that’s
successful, and everyone
wants to be successful. It’s
looking to achieve respect in everything you do, have excellence in all areas of what
you’re doing and be dedicated
and committed to doing it better and be passionate about it.
Get out and communicate. Don’t
do everything through e-mail
because it’s too easy to read
an emotion through e-mail that
may or may not be there.
Make it more face-to-face
communication and hear what
I’m saying versus read what
you think I’m saying, and be
consistent.
Be consistent in your communication. Don’t say one
thing one day and say something completely different the
next.
People remember everything
you say. It could be a year
later, but they’ll remember what you had said and will call
you on that. The people
around me have no problem if
I say one thing and a week
later contradict that because
they’ll say, ‘You just said that
last week.’ Your job is to not
be wishy-washy but consistent. Have communication
based on the vision, and don’t
waiver from that.
With face-to-face [communication], more people hear it
and truly understand what it is
you’re saying. They also see
the passion and commitment,
in many instances. Even if it’s
a tough conversation you’re
having, they understand why
you’re doing it and what it’s
about, and they likewise will
communicate that internally
and externally to others.
HOW TO REACH: Karlsberger, (614) 461-9500 or www.karlsberger.com
