Sales Tip 293
The Marvinizer’s Monday Morning Motivation
Learn to disagree without being disagreeable!
When someone says something to you that you do not agree with, the key is not to become defensive. There is a technique that can be used that gives you an opportunity to disagree without becoming disagreeable in your response. It’s called A C S which is short for Acknowledge, Concern and Suggest.
You Acknowledge that you understand their viewpoint. Then you express your Concern about it and provide your alternative Suggestion. This technique is a non-threatening way to agree to disagree without becoming disagreeable.
The [email protected]
Author/Motivational Speaker/Professional Sales Trainer
www.MarvinMontgomery.com
