Every organization should promote a culture of continuous improvement

It’s common to talk about quality and continuous improvement in the context of manufacturing. Methodologies such as ISO, lean and Lean Six Sigma are a means to improve business efficiency and effectiveness. When done well, the end result is a better experience for customers and employees, and bottom-line benefits to the organization. But continuous improvement […]

Identify your intellectual property or risk losing it

Intellectual property (IP) protection is a critical task that enables companies to safeguard the hard work, expertise and ingenuity of their employees, says Kristen M. Hoover, a patent attorney at McCarthy, Lebit, Crystal & Liffman. But, to be effective, a plan must be crafted to fit the way an organization functions.