The World Class Customer Service awards honor companies for their superior customer service. The program serves to raise awareness of the importance of customer service in the business world, recognize organizations that demonstrate exceptional customer service and share best practices in customer service from those that do it best.
Learn more about the class of 2012:
AkzoNobel Packaging Coatings, Inc.
Ambiance, the Store for Lovers
Benesch, Friedlander, Coplan, & Aronoff LLP
COIT Cleaning & Restoration Services
Collection Auto Group
Council of Smaller Enterprises (COSE)
Family Heritage Life Insurance Company
Firestone Country Club
Hyatt Legal Plans
Industrial Heat Sources
Marriott Cleveland East
Rock the House Entertainment
Seeley, Savidge, Ebert, & Gourash Co., LPA
The Ritz-Carlton, Cleveland
The Shamrock Companies Inc.
Today’s Business Products
Visual Marking Systems, Inc.
Zinner & Co.
Notes from our sponsors
John Spearry on “gnat tenacity”
John DiJulius: Getting to Benny
Surprise and delight: It’s no longer enough to simply deliver world-class customer service
The 2012 World Class Customer Service Awards are presented by Metro Lexus and sponsored by Smart Business, Blue Technologies, The Brewer-Garrett Company, Cleveland Clinic, SummaCare, John Robert’s Spa, Colortone Staging & Rentals, and Executive Caterers at Landerhaven.