Author: Andria Segedy

Less is more profitable

National expansion may build revenues, but when profits don’t follow, it’s time to regroup. That’s what Kathy Eshelman did — and found fewer locations closer to home meant more money. [read more]

How to cultivate more sales

Your products — not just your processes — need continuous improvement. The investment can pay off handsomely. [read more]

Oh brother!

Many business partners butt heads from time to time. The Gioffre brothers do so loudly, but then they clear the air and move on to business as usual. [read more]

Time out or burn out

Want committed, refreshed employees? Try offering a sabbatical. It works at Sterling Commerce. [read more]

They won’t expect this

Here’s an employee perk you can offer at virtually no cost to your company. [read more]

Start collections early

Check$mart recovers more than 50 percent of payments within two weeks by notifying customers on the day the check bounces.

To the extreme

For some local executives, the thrill of taking risks doesn’t end when the work day is over.

One good move

There is a way to ease your search for larger office space — and it shouldn’t cost you a dime.

Coordinators are for closers

Want your sales staff to produce more? Give them the option of earning an assistant.

Getting what’s owed you

Here’s one way to protect yourself against slow-paying or no-paying customers.

Shelf life

Sometimes it's good to be put on the shelf. Just ask these three niche retailers who managed to get their products stocked in stores alongside bigger name competitors.

It only takes five minutes

This Westerville CEO personally phones every new client. Not only does it let him check up on customer satisfaction, it keeps his focus on the front line.

Play your cards right

Jody Zitsman considers investor advice and emphasizes service to keep cardSupply.com in the black.

An easy way to e-tail

How to set up, market and run an e-commerce site without any up-front costs

Build a stronger staff — literally

How Shadowbox Cabaret uses a grinding physical challenge to strengthen its staff and bring leaders into the light

The American Dream personified

When George Martina came to this country, he spoke little English and had only $500 and a one-year work contract with a small Columbus flooring company. Today, he's at the helm of that company.

Can you pass Custer?

Your business plan isn't the only thing potential investors are evaluating. At Custer Capital, your personality could make or break a deal.

Nothing ventured …

To succeed is to sell out. At least that's the rule with venture capital. For Bob Shelton of Ultryx Corp., that's part of the appeal.

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