Author: Connie Swenson

Just ask

You don't have to pay a lot for expert advice on how to run your business. In most cases, your customers will tell you for free. [read more]

Redefining networking

Let Rudy Giuliani's new consultancy serve as an example: You never know where you'll get your next lead. [read more]

Bruce Jentner

Why this financial expert uses the same approach today as he did in the '90s [read more]

Ease of use

How a local ad agency uses cutting edge technology to simplify its clients' work [read more]

Leading examples

Why we haven't lost sight of the qualities of a 'good CEO' [read more]

Charting a course

This year's recipients of the Cascade Capital Corp. Business Growth Award have maintained strong growth records over the past five years.

Getting out and staying out

Banks need to start loosening their lending standards to help us climb out of this recession.

Cutting through ESOP’s fables

The benefits and pitfalls of an Employee Stock Ownership Plan

Dr. Thomas Gaylord

Investing in the Internet: The man behind The University of Akron's Wired for Wireless project

Tougher standards

It may be hard to get a loan right now, but it's not impossible if you know how to communicate.

Norma Rist

Why this local business management consultant is telling her clients to get ready for change

Easy access

SummaCare will offer members Web access to personal medical information.

Higher standards

This time, the attack on our economy comes from your peers, and you can help put a stop to it.

A for-profit mentality

Why the United Way of Summit County turned to the corporate community to turn its numbers around

Crooked River passes for the masses

No problems

How the Fairlawn Hilton stays on top of its customers

Health Design Plus Inc.

An ongoing battle

A recent Ohio Supreme Court ruling strikes down the Legislature, making it easier for injured employees to successfully sue.

A system of rewards

R&R International sparks employee loyalty with cash, trips, clothing.

Junior’s achievement

His father gave him a start, but Louis Perry Jr.'s success is of his own design.

Shifting into high gear

Michael Conny thought he'd be a welder. Instead, he runs a $50 million business.

The right stuff

Visual Marking Systems was having a problem with sales. It wasn’t the people selling, it was the positions they were in.

Creating a unified voice

Akron, Canton and Cleveland must work together for growth, not compete against each other.

All holds barred

Mark Williams answers the call of how to reduce costly long-distance holding.

A lesson worth listening to

I manage a handful of writers. Albert Gilbert manages 3,500 employees. One day, he taught me something about patience.

Giving back

Haircuts and long weekends are all part of the plan at Superior Staffing.

Signs of success

Choosing new signage that fits your message, budget and overall image.

Global leader

After 140 years, Diebold Inc. stays true to its roots, while looking into the next century.

Sprint to the finish line

Ken Thompson is fast on his feet. The marathon runner reacts to trends as quickly as he runs a race.

Sprint to the finish line

Ken Thompson is fast on his feet. The marathon runner reacts to trends as quickly as he runs a race.

Breaking barriers

DataNow founder Karen Brown excels at making the rules up as she goes.

Breaking barriers

DataNow founder Karen Brown excels at making the rules up as she goes.

Breaking the mold

As much a legend for his competitiveness as for his innovation, Step2 founder Tom Murdough has built two giants in the toy industry by challenging conventional wisdom.

Breaking the mold

As much a legend for his competitiveness as for his innovation, Step2 founder Tom Murdough has built two giants in the toy industry by challenging conventional wisdom.

Global leader

After 140 years, Diebold Inc. stays true to its roots, while looking into the next century.

A nimble plan

Ed Tromczynski has helped drive Twinsburg-based PlanSoft from an idea to one of Northeast Ohio’s most innovative companies.

A contender

Competing on a world-class level requires more than budget and ambition.

Lost money

Americans are rushing to the Internet to search for old paychecks, security deposits and forgotten bank account balances. This year, the state is tightening laws for businesses which have not been rep

It’s all in who you know

As president of the Akron/Canton/Youngstown region for Bank One, Raymond Heh’s network is his business lifeline.

Getting around the job glut

The Anderson Group has found its own solution to filling IT positions—don’t look exclusively for IT skills.

Adapting to change

This family-owned business founded in 1890 has seen many transformations within its market.

Room to grow

Landmark Plastics fills a niche with its greenhouse packaging products.

A cause worth sticking with

Hallrich Inc. employees decided 20 years ago to focus their charitable efforts on children’s causes. Millions of dollars later, the company can truly say it’s made a difference.

A new millennium, a new marketplace

Ferriot’s success hinges on staying proactive in an ever-changing marketplace.

Off the clock

What are your employees doing when they leave work? Do you care? Should you care?

Follow the customer

In an age of flashy Web sites, Roberts Express puts its IT resources into behind-the-scenes customer service programs.

Building better service

A record sales year left Patio Enclosures with some room to improve communication with its customers.

Building better service

A record sales year left Patio Enclosures with some room to improve communication with its customers.

Fast ride

After experiencing extraordinary growth over the last five years, MAC Trailer’s Michael Conny lands in the big leagues.

First impressions

Initial encounters create lasting impressions.

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