In a fierce labor market, dont underestimate the importance of assembling a committed work force. [read more]


A growing number of financial professionals are seeking the designation of CFP as consumers look for professional help with retirement and estate planning. [read more]



Innovation allows Ed Davidson to make a business of business relocation.
As digital technology shrinks in size, Smart Cards are poised for an explosion.
Itching to sell your wares on the Web? Taking a few legal precautions could prevent future headaches.
When Ed Skimin founded his small Web site design firm, he knew the only way to succeed was to think big.
In six years, John Di Julius has molded 74 faithful employees and 15,000 committed customers the old-fashioned way by giving them a reason to keep coming back.
As the number of connected households increases, realtors are reassessing how to best allocate their marketing dollars. So far, the Internet is shaping up as a winner.
William A. Hite III shares his plan for breathing new life into a 100-year-old city club and reviving a Cleveland landmark.
After retiring from big business banking in 1998, George Mayer returned to take on a new challenge starting a community bank.
Why Arthur Andersen uses community service to recruit its next generation of workers.
Eight things to ask before you outsource
Equipment leasing has helped Tom Arko take his company to the top of the entertainment industry.
National City’s David Daberko isn’t one to shy away from betting on change.
After selling his stake in 30 local Lube Stop stores and heading south, Tim LaGanke ended up back in the oil change business. This time, hes put a new twist on an old theme.
Gallery One grew from a small side business to a massive art showroom because company president Jay Brown knows the secret of getting his name out and having fun.
Amhersts brutal legal tax battle with one of its largest businesses put the city at center stage ... and Crystal Mortgage on its way out of town.
When Peter Vrettas started to rethink how his company helped its clients, the revolution began.
Ron Trzcinski’s approach to mattress selling keeps the competition tossing and turning.
When C. David Snyder bought Crooked River Brewing Co. last year, few expected a quick turnaround. But Snyder’s more than delivered on his long-range plans.
A narrow Supreme Court interpretation of the Americans with Disabilities Act may be a victory for business owners, but it creates confusion about who the law protects.
Worried about digital age lawsuits? These five steps may be enough to protect your company from an unwanted appearance in court.
Greg Muzzillos nontraditional use of franchising was the foundation of his $200 million company. Now hes looking to the Internet to expand ProFormas reach worldwide.
When she became a co-owner in 1981, Susan Pyle believed Packings & Gaskets was primed for growth. Six years ago, she finally got the chance to prove it.
Many business owners cringe when an employee considers starting a competing venture. But George Qua and Mike Watts not only encourage the entrepreneurial spirit, they provide financial assistance to t
In an age of massive consolidation, Stanley Ulchaker designed a plan to ensure an independent future for the 75-year-old Edward Howard Co.
The future of business is in making a memorable and personal impression on your customers. Why staging a unique experience isnt just for theme parks anymore.
Allan Halcrow, publisher of Workforce magazine, explains how business owners wage a battle for good employees in todays tight labor market.
When Jeff Kressin noticed there were no companies offering network support to small businesses, he decided to start one.
Having a good concept is only the beginning. Just ask VisionAire Inc. CEO Douglas Speth, who turned a rough notion of how to improve home fire safety into a ready-to-ship product.
When clients begged for relief from an avalanche of paperwork, The Brewer-Garrett Co. provided a digital solution.
If your company doesn’t have a Web strategy, John Chambers, president and CEO of Cisco Systems Inc., says you’d better get one now ... or be left behind.
For some time-starved executives, the traditional evening meal is coming back from the brink of extinction.
An Akron system integration firm tells the story of a well-connected company.
For years, the Dilbert-style office was as common as the morning cup of joe. Today, employee comfort is a way to boost productivity and gain a competitive edge.
Roger Sustars unique brand of community service gives his Mentor manufacturing operation a wealth of employee prospects.
Marketing expert Charles Stuart says the most powerful research tool in your company is probably going unused.
John Di Julius instills a sense of community service in every person he hires. With more than 100 employees, John Roberts Hair Studio and Spa makes a real impact on everyone its employees touch.
The reinvention of the accounting profession provided Damon Hacker with a marketing angle for his companys help card.
The organizations Decarlo, Paternite & Associates Inc. supports in its charity giving are very often the ones that have touched the lives of its employees.
In the battle of Cleveland’s drug store chains, Medic marketing director Mitchell Zlotnick always looks for new ways to keep his company one step ahead of the pack.
Charitable giving has always been a core philosophy at Cleveland-based Unicare. Now, the company is working to help find long-term solutions for community problems.
Michael Friedman took the lessons he learned as a college basketball coach and built a team of employees that stacks up well against even the biggest opponents.
Lubrizol Corp. went into the Euclid City Schools to help at-risk students become better readers. So far, attendance is up and school officials couldn’t be happier.
After President Clinton appointed him the Navy’s second-highest ranking civilian, Jerry M. Hultin launched his plan to make the military a more efficient business.
Whether its developing a more productive work force or building trust in the workplace, many local execs are turning to experimental teambuilding as a solution.
Psychologist Sherrod Morehead and financial planner Peter Calfee combine their expertise to help companies through the sometimes difficult task of passing the family business on to the next generation
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