Author: Joan Wall

Tom McAulliffe

For the chairman and CEO of Commerce National Bank and CNBC Bancorp, reward comes in the challenge of building relationships. [read more]

Another man’s gold

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Outside looking in

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Staying ‘inn’ the...

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Personnel

A novel use of technology [read more]

Put out the welcome mat

Gary Quick says that if potential employees knew about his information-technology consulting firm, they'd want to work for him. So he's inviting them in to hear his story.

They’re not blowing smoke

How to institute a smokeless workplace policy

Sales & Marketing

Warming up cold calls

They’ve found a calling

Professional women’s organizations

Destination unknown

In January 1997, Mike Flegle, Mitch Greenwald and Chris Rankin formed a marketing, advertising and design firm: The Creative Spot. Profitable since day one and now expanding, the three have one unansw

Freedom of choice

More than a business affair

Not just a drop in the bucket

Brian Gibson was losing more than $2,500 a week from the bar tab at one of his local restaurants. Here's how he reduced his losses-and learned to prevent similar problems at his newest Gibby's locatio

Better safe than sorry

Inking a critical deal

Rather than lose a preferred supplier that planned to close its Columbus office, The Old Trail Printing Co. President Steve Held brought the company on-site. Here’s how the relationship works.

No end in sight

A study of the area’s workforce shows staggering job growth well into the next century.

Refusing to go down in flames

They lived the cliche: “It will never happen to me.” But when fire closed operations for these two Central Ohio business owners, they labored to make a comeback. Here’s how they succeed

Special Report: Education

Where to find local colleges and universities on the Web

Beyond balloons and free samples

Grand-opening celebrations for Donatos Pizza restaurants begin as far in advance as three months. Here’s how the company makes sure each location is accepted in the community.

Outside interests

Mergers: A client’s view

Picture this

Doing business person-to-person has its advantages—but consider the time and money costs in getting there. Here’s another way.

Special Report: Education

“Experience keeps a dear school, but fools will learn in no other.”

Playing catch-up

Cooking up business

Building a better employee

Jerry Wolf, president and CEO of Midwest Acoust-A-Fiber, wanted to certify his company in quality standards, but one-third of his employees lacked the basic skills required. Here's how he brought the

Deep roots

Work is a family affair at RDP Foodservice and Tech International. Here's how the three generations of each company work through challenges to grow their respective Central Ohio businesses without div

A case for e-mail

Bidding for a bargain

A SIMPLE solution

Wes Herczeg lost out on top talent at his software development and consulting company because he did not offer retirement benefits. That won't happen again.

It virtually sells itself

Taking control

Branching out

It's the "new old company." The reference to RDP Foodservice applies to the 2-year-old company's 1948 roots, but it also shows how family-owned businesses must balance the founder's tradition with the

Taking initiative

To advance and retain more women, Deloitte & Touche's Columbus office joined a nationwide Women's Initiative in 1993. Sherri Orr, the local partner chairing the initiative committee here, shares how t

The next season

Often referred to as the passing of the torch, family business succession is more like handing over a crystal heirloom-with a need for care and balance. Here's how two local companies are preparing fo

A starting point

In brief

Move over, Nostradamus

Moving in the right direction

Doug Hollingshead, vice president of Commercial Movers Inc. on Columbus' West Side, has opened five branch offices for the company since 1989. Here's what he's learned.

Net gain

Nationwide Financial Services has put direct control of accounts into its pension customers' hands. Here's how Internet technology helped.

Tax relief

A package deal

In 1997, Ohio Packing Co. purchased from Schmidt's restaurants the Bahama Mama trademark. Ohio Packing President and CEO Walt Wilke Jr. shares how the move increased sales and recognition for his comp

The battle of her life

War, recession, politics, culture shock. Sounds like the makings of a novel. But for Farah Majidzadeh, chairman and CEO of Resource International Inc. in Westerville, the plot was real.

Caught in the cross fire

On the home front

The heart of the matter

John Perkins, former president of OhioHealth Group, knew that offering a wellness program as part of an HMO would help his employees and customers. He soon became a prime example himself of how the be

A NICE place to find money

A good idea is a terrible thing to waste-especially if the only thing stopping you from implementing it is funding. Here's one more place to look for that ever-elusive pot of cash.

Pass it on

Trial by fire

Art Lassa never intended to start his own business-at least not this close to retirement. Necessity called, however. Here's how he's responding.

Escape enterprises Inc.

A ‘steak’ in the future

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