Author: Lynne Thompson

Taking time for training

Investing in your most valuable IT asset -- your employees -- makes sense. [read more]

Controlling disability claims

Most companies accept the fact that disability claims are out of their control. FirstMerit Bank of Akron found that doesn’t have to be the case. [read more]

Controlling disability claims

Most companies accept the fact that disability claims are out of their control. FirstMerit Bank of Akron found that doesn’t have to be the case. [read more]

Stress relief

The owners of Mario’s International Spas share their laid-back approach to acquiring new locations. [read more]

The little bakery that could

How a true mom-and-pop mail-order business ended up shipping cookies from coast to coast [read more]

Take stake in your name

Businesses with similar names that once operated within different geographic areas are now bumping into each other in cyberspace.

Take stake in your name

Businesses with similar names that once operated within different geographic areas are now bumping into each other in cyberspace.

Sharing secrets

The tech companies housed in Canal Place found out there can be benefits to holding monthly meetings with the competition.

Simple success

Bill Schiltz’s secret to success is, quite simply, common sense.

Banishing the waiting game

Why Mark Williams wants to make sure you're never put on hold again

From paper to practice

Chris Paxos uses his business plan every day as a road map. The result? Doubled sales for the last five years.

Growing pains

As Rice's Nursery enters its third generation of leadership, the Rice family is finding that even after 50 years in business, there are always new hurdles to overcome.

From Puffs to pizza

Ken Howe is taking his P&G experience to Pizza Hut -- and the differences between selling toilet paper and selling pizza are not as great as you might expect.

From Puffs to pizza

Ken Howe is taking his P&G experience to Pizza Hut -- and the differences between selling toilet paper and selling pizza are not as great as you might expect.

Painless plans

There are payoffs for providing health care plans employees won't complain about.

The right balance

You can offer attractive retirement benefits without breaking the bank.

Knowledge is power

How smaller companies can use marketing data to drive smart decisions

The right balance

You can offer attractive retirement benefits without breaking the bank.

A melding of the minds

You don't have to pay a lot for high-tech research. A lab-for-hire at the University of Akron's College of Polymer Science & Polymer Engineering offers research facilities to businesses of all siz

Painless plans

There are payoffs for providing health care plans employees won't complain about.

Suddenly famous

How Amish-owned Lehman's hardware in Kidron captured the international marketplace with a Web site and a toll-free number

Inviting change

A local accounting firm confronts the prospect of repetitive stress injuries head on.

Building an outlook

Construction experts expect a busy season, despite Sept. 11.

Sweet success

The factors behind Ken Stewart's continued success in an industry prone to failure

Choose carefully

In May, you can switch workers' comp MCOs. Here are some tips to help you decide if you need to.

Choose carefully

In May, you can switch workers' comp MCOs. Here are some tips to help you decide if you need to.

Relaxation 101

A Northeast Ohio spa offers nurses an alternative to traditional continuing ed classes.

A site worth seeing

An expert gives tips on creating a Web site that will keep customers coming back.

A site worth seeing

An expert gives tips on creating a Web site that will keep customers coming back.

Keeping the flame alive

How a simple business philosophy, guiding the manufacture of a ancient product, has fueled one of Medina's most successful private businesses for nearly a century.

The taste of success

Why Harry London Candies is pitching its product on the Home Shopping Network

At your fingertips

Videophones may become commonplace within the next year.

Pay up

Five ways to ensure your customers pay their bills -- and pay them on time.

Recession-proof

Five obstacles many businesses are dealing with -- and ways to overcome them

Work with a purpose

How Stanley Gault has redefined retirement

Free speech

The electronic devices produced by the Wooster-based Prentke Romich Co. allow those unable to speak to communicate independently.

Looking outside

Hiring an outsider to run the family business can have its advantages. For Liniform Service, it was the logical succession solution -- at least for now.

Revving up sales

How one family tapped into the right market, in the right place, at the right time

Saying goodbye to a landmark

As the owners of Lakeshore Jewelry & Gifts know all too well, you can't predict the reasons that will someday compel you to close your doors.

Built to last

Three years, $6 million and lots of employee input went into the construction of Liquid Control's new headquarters. While this might seem extravagant, the theory was simple: a well-designed facility r

Beyond recognition

Why this local businessman is expanding his operations with a paper shredding franchise

Simply Smucker’s

One hundred years later, decisions at The J.M. Smucker company are still based on the founder's basic principles.

Shutting down

There is a protocol to going out of business.

Communicating in the electronic age

How to use your e-age communications devices appropriately and professionally

A simple premise

Booties of Peninsula's success is based on old-fashioned customer service and attention to detail.

Creating an image

As his friends and peers looked on in disbelief, Don Whitemyer chose a cabin in the tiny town of Zoar as the place to open his ad agency. Today, Whitemyer Advertising is viewed as a model, not a mocke

Last of his breed

Akron's Thom Mandel is one of the last independent radio station owners around, but he has no plans to retire -- or sell out.

Shutting down

There is a protocol to going out of business.

A penny saved

Charge your employees with the job of saving money.

A day at the drive-in

Attention to detail has turned Swenson's into a local institution.

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